Warranty

Thank you for purchasing the Portable clothes airer. The Clothesline 4U is a quality product made of industrial grade stainless steel and is suitable for indoor and outdoor use. Minor surface corrosion is expected when exposed to daily outdoor weather conditions.  

Instructions for assembly

The Clothesline 4U should be assembled in accordance with the instructions overleaf and as shown on the website, www.clothesline4u.com.au (Website).

Instructions for use

  • the Clothesline 4U is designed for domestic use only;
  • Only clothing items, manchester and bath linen products are to be placed on the Clothesline 4U; 
  • items should be distributed evenly over the Clothesline 4U and the total weight of items must not exceed 25 kilograms; and
  • the Clothesline 4U should not be placed near a live electricity supply.

6 month Warranty Terms and Conditions

  1. This 6 month warranty is given by Star Australasia Pty Ltd ABN 53 075 298 430 (Warrantor) in relation to the Clothesline 4U to a person who has purchased the Clothesline 4U (you).
  2. The warranty only applies where you resided in Australia or New Zealand at the time of purchase.
  3. The Competition and Consumer Act 2010 in Australia (Australian Consumer Law) and the Consumer Guarantees Act 1983 in New Zealand (NZ Consumer Law) provides certain guarantees to consumers when they purchase goods and these guarantees cannot be excluded, restricted or modified. These consumer guarantees are different to, and separate from, this warranty, which is given voluntarily by the Warrantor.
  4. The Clothesline 4U comes with guarantees that cannot be excluded under the Australian Consumer Law or the NZ Consumer Law and under those Laws you are entitled to seek repairs, replacements or refunds when the Clothesline 4U is faulty.
  5. This warranty applies in addition to other rights and remedies you may have under the Australian Consumer Law or the NZ Consumer Law or any other law.
  6. Subject to the terms and conditions of this warranty, where your Clothesline 4U is defective within the warranty period, the Warrantor agrees, at its sole discretion, to repair the goods, provide you with a replacement or a refund for the full amount of the purchase price.
  7. The warranty period is 6 months commencing on the date that the product is purchased.
  8. Except as required by law, this warranty shall not apply where the Clothesline 4U:
    1. has not been assembled, maintained, operated or used in accordance with the Warrantor’s instructions or any other specifications provided with it;
    2. has been modified in any way;
    3. has been repaired by a person not competent to provide such repairs or where non approved replacement parts have been used; or
    4. is damaged or defective caused by deliberate or negligent misuse or abuse, accident, physical alteration, fire, force majeure, tampering or unauthorised repairs by any persons, use of defective or incompatible accessories or corrosive conditions.
  1. Except as required by law, the Warrantor’s liability under this warranty shall not exceed the amount of the purchase price of the Clothesline 4U or the replacement of it with the same or a similar product.
  2. To claim under this warranty you must first seek advice as to how to proceed from the Warrantor via the Website and where the claim proceeds you must provide
    1. this warranty;
    2. the defective Clothesline 4U;
    3. a legible and unmodified original proof of purchase, which clearly indicates the date and place of purchase, the product name as in this warranty; and
    4. any other details for claims set out in the Website

and a failure to satisfy these conditions will relieve the Warrantor of any liability in relation to a defective Clothesline 4U.

  1. Unless otherwise provided by law, you will bear any other costs incurred in making a claim under this warranty.
  2. Where goods are damaged or defective upon delivery, you must provide photographic evidence of the damage before receiving a repair, replacement or refund.
  3. If any returned Clothesline 4U is found to be in good working order, the Warrantor may seek reimbursement, at its discretion, for any costs incurred by it in relation to such good. In such cases, you agree that the Warrantor may hold your goods until such payment is received.
  4. Any parts of the Clothesline 4U replaced during repairs or any Clothesline 4U replaced remain the property of the Warrantor. 
  5. In the event that the Clothesline 4U or any part thereof is replaced, the warranty of the replacement will expire on the same date as the expiry date of the warranty period on the original Clothesline 4U or part replaced.
For all inquiries, contact the Warrantor via (Aus) 0435 533 499; or email

ausclothesline4u@gmail.com